5 Questions Before You Buy:
What kind of windows am I getting?
This may seem like an easy one, but there are a lot of products out there! Make sure the window you are being quoted on is not only the one you want aesthetically, but the one that will best suit all your home’s needs. At Glass-Rite, our team has years of experience to ensure you’re choosing the right window for your needs.
How does the Installation Process work?
There are as many types of Installations as there are types of windows. Make sure to get detailed information on how the job will go before it starts. How many crew members will be at your house? How long is the job estimated to take? The company you hire should be able to answer all your questions. Also when working with directly with a company such as Glass-Rite (who manufactures AND installs your windows), you’re able to cut out the middle-man, only needing to communicate with one party.
What is my Warranty?
A company’s warranty should be easy to understand, and hopefully simple and straightforward. Ask to see a written copy of the warranty. Check out how the company has dealt with warranty issues and services from previous customers. Online reviews are a good place to check. Some companies may cover only the window itself and not any installation issues. This is common especially if you are having a third party do the installation. A life-time warranty is great but what if you have a leak? A good company will cover all installation-related problems for at least 2-3 years.
How much is this going to cost?
We all want the best price possible! However, you don’t want to pay too low of a cost and get an inferior product that you may end up spending money on in the long run. It’s tough to know what’s fair. Do your homework on the product and services of the company. Do they have repeat customers? Did you feel you were being pressured to buy? Was there a suspicious “Good only today!” offer if you signed right now? You want a good product for a fair price. Spend a little time and learn a bit about the product and the company you’re dealing with, and you can make an informed decision.
Am I choosing the right company?
There are a lot of window dealers out there! Qualified contractors will more than likely have a Yellow Pages ad and a website. Check out the company’s online footprint. Do they have a rating on Angie’s List, Yelp!, or the Better Business Bureau? Make sure the company carries both liability and workers compensation insurance. Ask around! At Glass-Rite we get most of our customers from referrals by family, friends, and neighbors. Get two or three bids for your project, and don’t be pressured. Make sure you are comparing the same type of window when comparing your bids.
Whether you are replacing just a few windows or a whole house-full you should feel comfortable with the choices you’ve made. We’re here to help! Come visit our shop and showroom and get hands on experience with our product, get a shop tour, and talk to our knowledgeable staff about your options. Call us up for a free, no pressure in-home estimate and get your project going today!